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Charta Translations Privacy Policy

Article 5 of the General Data Protection Regulation (GDPR) requires that personal data shall be:

a. processed lawfully, fairly and in a transparent manner in relation to individuals;

b. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;

c. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

d. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

e. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and

f. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.


This policy sets out how we use and protect any information that you provide to us. We are committed to ensuring that your information is secure and to preventing unauthorised access to or disclosure of your information.


The legal basis for processing your data is to perform the services that you request or to take steps that may be required before we can fulfil that request and the legal basis for processing special categories of personal data such as health information is your consent to the translation or revision of that information by us on your behalf.


The personal information mentioned above may include your name and contact information or other personal data that you provide in order to allow us to fulfil our contractual duty to you. We also use your personal information for internal record keeping and invoicing.


Your personal data is stored securely using modern software that is kept-up-to-date. Access to personal data is limited to persons needing access in order to do the translation and there is no unauthorised sharing of information. Your personal data is always deleted safely.


Cookies: cookies allow a website to know that you have visited that site before by storing data from your previous visits to improve your experience of that site. Most web browsers automatically accept cookies but you can decline them if you wish.


Links to other websites: once you have left our site, even if you use links on it to access other sites, we cannot control anything in those other sites. We are therefore not responsible for the security of your personal information provided by you on that site. Neither are we responsible for processing by a third party outside our remit.


Retention periods: We will retain your personal information for as long аs is necessary for the purposes described above.


You have certain rights relating to the personal information we hold about you which are outlined below. If you would like to exercise your right to access, rectify, cancel or object, you can do so by emailing

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